Photo of Tenants

Guide for Tenants

Finding a property

As a prospective tenant you are assured that any property listed or advertised on behalf of Prime Surrey Lets will be of a good standard of repair and cleanliness, as well as being compliant with necessary regulations, i.e. Gas Safety Certificates, Energy Performance Certificates etc.

If you are unfamiliar with the area I am able to offer advice on suitability of location with regard to your work commitments or personal preferences.   Flexible viewing arrangements,  outside of office hours and weekends.

References

Delete existing paragraph replace as follows; Professional referencing will take place at a cost of £25 per applicant.  This is securely carried out online.

Reserving a property

If you find a property that you wish to proceed with a ‘holding deposit’ MAY be taken and the cost deducted from your first months’ rent.  In the event that you change your mind or fail to provide complete and accurate information in your application then the holding deposit will be forfeit.

Deposit

Since April 2007 any deposit taken must be legally protected, either through a custodial or insurance based scheme.  Prime Surrey Lets will register any deposit taken through one of the authorized government schemes.  There is no cost to the tenant in either case. You, the tenant will be notified and a certificate forwarded to yourselves within 14 days of the deposit being received.  You will be able to check your deposit online and will be able to avail yourselves of your rights in the event of any dispute at the end of the tenancy.  It is important to remember that the deposit cannot be used to cover rent owing.

Tenant Liabilities

Payment of rent in advance by Standing Order
Payment of all utilities for the property, gas, electricity, water.
Payment of Council Tax
Payment of telephone, broadband services etc.

Tenant fees

There are no administration charges to create a tenancy, apart from the cost of the Tenant Performance Bond where any referencing is included in the cost of the bond.

Inventory

A professional inventory will be prepared and a check-in fee of £25 charged to the tenant (fee relates to a 1/2 bed property).  Prime Surrey Lets will 'walk through' the inventory with the tenant present to confirm the accuracy/make any amendments as necessary.  This is an important procedure which protects the tenant and landlord from false claims.